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Shane Kern

Network Technician

Arsenal: Microsoft Certified Professional, Microsoft MTA, Healthcare IT, CCT, Six Sigma, MTA Server, OS, VCP

Areas of Expertise: Enterprise Device Deployment Specialist focusing on HIPAA and HITECH best practices with a focus on compliance documentation.

Completed Assignments: Large scale deployments in enterprise with a deep understanding for enterprise project management

 

Joe Merino

Chief Executive Officer

Arsenal: Microsoft Cloud Specialist, Datacenter Design Specialist, MSP solutions Specialist, Entrepreneur

Areas of Expertise: Super Tek

Completed Assignments: 25 years experience in Information Technology. A proven track record for building advanced technical teams and delivering skilled and certified technology professionals and engineers

 

Maxine Shear

Office Administrator

Arsenal: Creative Writing Specialist, Challenge Resolution Specialist

Areas of Expertise: Customer Experience Specialist

Completed Assignments: 10 years with MCC with a comprehensive knowledge of client relations including project, support, and design scheduling. A proven track record in contract best practices with a focus on exceptional user experiences

 

Chris Kern

Network Technician

Arsenal: Cisco CCNA, Microsoft MCTS, Apple ACSP, Apple OS, Security +, Project +, Healthcare IT, Bachelor of Science Information Management

Areas of Expertise: Certification Specialist

Completed Assignments: Four years with MCC providing onsite deployments of switching/routing/server/desktop/wireless and video walls. Tier 3 support working with Apple, Cisco, HP, Trend Micro and Microsoft

 

Will Kuehn

Network Administrator

Arsenal: Microsoft Certified Professional, MTA OS, Server, Network, Security, Healthcare IT, CCT, Six Sigma

Areas of Expertise: Healthcare Support Specialist

Completed Assignments: 10 years experience in level 1, 2, and 3 support desk engagement with a profound knowledge of server, desktop, and healthcare infrastructure

 

Seth Stellmacher

Senior Network Engineer

Arsenal: Microsoft MCSE, Network +, Healthcare IT, Dual Bachelor of Science in Management Information Systems and Operations Management, CCT

Areas of Expertise: Network Catastrophe Prevention Specialist

Completed Assignments: Eight years with MCC with a proven track record in onsite design, deployment, and maintenance of networking, server, desktop, and licensing environments

 

Nick Sousa

Director, Support Services

Arsenal: Remote Applications Specialist

Areas of Expertise: Microsoft Certified Professional, Microsoft MCDST, MTA, Network +, Healthcare IT, CCT

Completed Assignments: Nine years with MCC supporting level 1, 2, and 3 MCC support center with a proven track record of meeting service levels and resolving near perfect first-call support issues

 

Mark Beaver

Network Technician

Arsenal: Microsoft Certified Professional, Microsoft MTA, Healthcare IT, Bachelor of Science Forensic Security, CCT, Six Sigma, MTA Server, OS, HITRUST Practitioner

Areas of Expertise: Forensic Security Specialist

Completed Assignments: 10 years experience in supporting enterprise multisite desktop and server environments with a proven track record of applying cyber-security best practices

 

Chris Conlee

Chief Operating Officer

Arsenal: Cisco Advanced IP Specialist, Cisco Advanced Wireless LAN Specialist, Subject Matter Expert

Areas of Expertise: Policy and Process Specialist

Completed Assignments: 15 years of comprehensive knowledge of enterprise solutions and complex technology platforms. A proven track record of delivering best practice strategies that help clients increase productivity, all while enhancing the customer experience

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