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Shane Kern

Network Technician

Arsenal: Microsoft Certified Professional, Microsoft MTA, Healthcare IT, CCT, Six Sigma, MTA Server, OS, VCP

Areas of Expertise: Enterprise Device Deployment Specialist focusing on HIPAA and HITECH best practices with a focus on compliance documentation.

Completed Assignments: Large scale deployments in enterprise with a deep understanding for enterprise project management

 

Joe Merino

Chief Executive Officer

Arsenal: Microsoft Cloud Specialist, Datacenter Design Specialist, MSP solutions Specialist, Entrepreneur

Areas of Expertise: Super Tek

Completed Assignments: 25 years experience in Information Technology. A proven track record for building advanced technical teams and delivering skilled and certified technology professionals and engineers

 

Maxine Shear

Office Administrator

Arsenal: Creative Writing Specialist, Challenge Resolution Specialist

Areas of Expertise: Customer Experience Specialist

Completed Assignments: 10 years with MCC with a comprehensive knowledge of client relations including project, support, and design scheduling. A proven track record in contract best practices with a focus on exceptional user experiences

 

Chris Kern

Network Technician

Arsenal: Cisco CCNA, Microsoft MCTS, Apple ACSP, Apple OS, Security +, Project +, Healthcare IT, Bachelor of Science Information Management

Areas of Expertise: Certification Specialist

Completed Assignments: Four years with MCC providing onsite deployments of switching/routing/server/desktop/wireless and video walls. Tier 3 support working with Apple, Cisco, HP, Trend Micro and Microsoft

 

Will Kuehn

Network Administrator

Arsenal: Microsoft Certified Professional, MTA OS, Server, Network, Security, Healthcare IT, CCT, Six Sigma

Areas of Expertise: Healthcare Support Specialist

Completed Assignments: 10 years experience in level 1, 2, and 3 support desk engagement with a profound knowledge of server, desktop, and healthcare infrastructure

 

Seth Stellmacher

Senior Network Engineer

Arsenal: Microsoft MCSE, Network +, Healthcare IT, Dual Bachelor of Science in Management Information Systems and Operations Management, CCT

Areas of Expertise: Network Catastrophe Prevention Specialist

Completed Assignments: Eight years with MCC with a proven track record in onsite design, deployment, and maintenance of networking, server, desktop, and licensing environments

 

Nick Sousa

Director, Support Services

Arsenal: Remote Applications Specialist

Areas of Expertise: Microsoft Certified Professional, Microsoft MCDST, MTA, Network +, Healthcare IT, CCT

Completed Assignments: Nine years with MCC supporting level 1, 2, and 3 MCC support center with a proven track record of meeting service levels and resolving near perfect first-call support issues

 

Mark Beaver

Network Technician

Arsenal: Microsoft Certified Professional, Microsoft MTA, Healthcare IT, Bachelor of Science Forensic Security, CCT, Six Sigma, MTA Server, OS, HITRUST Practitioner

Areas of Expertise: Forensic Security Specialist

Completed Assignments: 10 years experience in supporting enterprise multisite desktop and server environments with a proven track record of applying cyber-security best practices

 

Chris Conlee

Chief Operating Officer

Arsenal: Cisco Advanced IP Specialist, Cisco Advanced Wireless LAN Specialist, Subject Matter Expert

Areas of Expertise: Policy and Process Specialist

Completed Assignments: 15 years of comprehensive knowledge of enterprise solutions and complex technology platforms. A proven track record of delivering best practice strategies that help clients increase productivity, all while enhancing the customer experience

Meet The Team

joe-merino

Joe Merino

Chief Executive Officer

Founder of MCC, Merino possess almost 25 years experience in Information Technology. Merino is responsible for building MCC’s advanced technical team and delivering highly-skilled and certified technology professionals and engineers. Merino has a proven track record of leading, educating, and delivering complex technologies spanning the US.

 

chris-conlee

Chris Conlee

Chief Operating Officer

A dynamic, results-oriented technology professional, Conlee possesses 15 years experience and comprehensive knowledge of enterprise-wide solutions and complex technology platforms. Conlee has a proven track record of delivering world-class network strategies that help clients increase employee productivity, all while enhancing customer satisfaction.

 

nick-sousa-bio

Nicholas Sousa

Director, Support Services

A technical support service professional, Sousa has nine years experience in comprehensive technical support knowledge of complex environments and a deep understanding of service desk best practices. Sousa has a proven track record of meeting service levels and resolving near perfect first call support services, while delivering technical best practices across MCC's echo system. Sousa holds advanced technical certifications in Microsoft, Networking, and Healthcare.

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Merino Computer Concepts
1822 West Kettleman Lane Suite 4
Lodi, CA 95242

Phone: 209-365-6800

Toll Free: 1-877-365-6800

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